Sending your Android phone for a repair? Here’s how to protect your personal data Alternatively if you’re backing up from iTunes again simply follow the prompts and all your saved data will be transferred to your phone.Select Restore from iCloud Backup and follow the prompts if you used iCloud to back up your phone.You will then be asked whether you want to set it up as a new phone, restore it from an iCloud backup or restore it from an iTunes backup.When you start it up you will be asked to choose your language.This means you will use it as a brand new phone. When you retrieve your phone from the repair shop, it should be as new, without any data on it. This will take the phone back to its factory defaults. To wipe the phone go to: Settings > General > Reset and click the Erase All Content and Settings button. Of course make sure you’ve backed it up before you wipe your phone. If you're using iTunes to back up your phone, connect to iTunes and do a backup.If you're using iCloud, back up your phone by going to Settings > iCloud > Storage and Backup and click the Back Up Now button to do a backup.Sending your iPhone for a repair? Here’s how to protect your personal data Backing Up Restore from the backup when the phone is repaired.If you just need to repair something on a phone that isn’t working, for instance, a button, the simplest thing to do is: Some of these tools are used by law enforcement and some are used by people in repair shops to help customers retrieve data when their phone crashes. But there are data recovery applications that can extract your phone data even when the screen is locked. You might think that the phone's lock screen PIN is secure enough to be in the repair shop for a few days. While, we’re not suggesting that phone repair staff rub their hands with hidden glee when a customer brings a device in for repairs, keen to have a riotous laugh at your expense, for sure you’d like to know your data is safe from prying eyes.Īfter all you’ve probably got important emails, documents and photos on your phone which you certainly would not want falling into the hands of a identity thieve or someone who is simply unscrupulous. However, if it’s just one or two things that have gone wrong and you need to take it back to the shop for repairs, you don’t want people snooping through your personal digital stuff do you? 3 steps to follow : back-up, wipe, restore There’s not much you can do when the phone just dies, if you haven’t backed up you’re more or less up the proverbial cyber creek without a phone. It’s moments like this we wish we had backed everything up. But unfortunately, sometimes they just give out a motherboard can fizzle out, we may inadvertently drop it in something liquid and sticky, or one or two buttons can simply stop working. It’s normal to think our shiny, chunky, does-everything smartphone is going to go on forever or at least until we upgrade to another snazzier, snappier version. It’s easy to do whether you’ve got an Android, iPhone or Windows phone, and here’s how. If you need to take your smartphone into a shop for repair you might think about protecting your data so people can’t snoop on it for the wrong reasons.
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